Chenzhou Municipal Civil Affairs Bureau plays a vital role in sharing the responsibilities of the Municipal People's Government to solve social administrative affairs.

Civil affairs in this new age is mainly concerned with the role of ensuring  well-being of the people, developing democracy and serving the society. To generalize, it relates to Rural and Urban Social Security System, Grass-roots Democratic Construction System, Social Welfare Service System, Double-support Special Care and Placement System, and Administration System of Special Social Affairs.