The reporter learned from the Municipal Bureau of Culture, Tourism, Radio, Television and Sports that the two local standards of "Self-driving Tour Organization and Service Specification" and "Self-driving Tour Leader Service Specification" proposed and drafted by our city have been reviewed and issued by Hunan Provincial Department of Culture and Tourism and Hunan Provincial Market Supervision and Administration Bureau, further promoting the standardization construction of self driving tourism industry in Hunan Province.

In recent years, the self-driving tourism industry in our city has developed vigorously, and has become the main force of the tourism market, especially the surrounding tourism market. At the same time, due to the lack of certain service standards and evaluation system, the market is disordered, and the management and service level is increasingly prominent. In 2018, in order to improve the industry standard and standard management system of self-driving tourism activity organization, establish a perfect operation and service system of self-driving tourism activity organization, the Municipal Bureau of Culture, Tourism, Radio, Television and Sports took the lead, and combined with Chenzhou Self-driving Tour and Campervan Association and other organizations to formulate the two local standards of "Self-driving Tour Organization and Service Specification" and "Self-driving Tour Leader Service Specification".

"Chenzhou's self-driving tourism theory research, industry standard compilation and standardized infrastructure construction are leading cities in China." He Jianxiong, President of Chenzhou Self-driving Tour and Campervan Association, said that as early as 2013, our city took the lead in carrying out systematic theoretical research in this field in the country, and issued a series of public infrastructure and services for urban self-driving tourism, laying a solid foundation for the formulation of self-driving tourism series standards.

"the Specification first sets standards for self-driving preparation, assembly and departure, on-the-way service, tour service, accommodation service, emergency handling, return service and other processes, and ensures service quality by clarifying service content and unifying industry service standards." Wang Yanbin, Head of the Market Management Department of the Municipal Bureau of Culture, Tourism, Radio, Television and sports, said.

"These two standards are summarized, analyzed and standardized according to the basic information of about 100 self-driving tourism activities organized by nearly 50 self-driving tourism management organizations in 14 prefectures and cities of Hunan Province, including the basic process, relevant documents, planning and organization plans, etc." He Jianxiong said that they have been standardized and improved on the basis of normal activity organization, and increased the scientific content of technology, process service and management operation, which are applicable to the self-driving travel service quality requirements of all travel agencies, auto driving clubs, etc. in Hunan Province.