"In the past, we used to run in all departments, but now we only need to run in one place once, which is efficient. We praise the efficiency of the government." On January 26, Mr. Li, who finished the house purchase business in Jiahe County Government Affairs Service Center, said happily.

Since the beginning of 2020, Jiahe County has been focusing on the "Smart Jiahe" cloud platform, promoting the "four major integration", realizing intensive utilization of resources, and integrating services, and created a new high level of "Internet + government services". At the same time, relying on the "Smart Jiahe" big data and virtual server resources, the county-level intelligent government affairs service center with an area of 5500 square meters has been built. All the high-frequency examination and approval services at the county level have been incorporated into the service hall for handling, so as to effectively promote enterprises and the masses to "only enter one door", "only go to one window" and "run at most once".

"Before the merger, we had to call one by one to ask which unit was in charge. Now, we can call the" 12345" county magistrate directly, and we can deal with everything from safety accidents to urban manhole covers in a timely manner. Since the merger of hotlines, people's satisfaction with us has also risen sharply, reaching more than 98 percent." According to the person in charge of the Petition Bureau of Jiahe County, in order to timely and efficiently deal with the feedback of various public service hotlines, the county has comprehensively upgraded the "12345" county magistrate's open telephone multimedia network system, integrated the service hotlines of urban management, transportation, emergency command and market supervision, and built a unified public service hotline platform for the whole county. At the same time, five information systems, including smart urban management, intelligent transportation, emergency command and smart traffic police, are used to implement demand direct dispatch and time limited feedback.

In order to improve the security guarantee and service ability of the government information system, Jiahe County has relied on the newly built cloud computing center to integrate the computer rooms of public security, transportation, government services and other departments, gradually cancel the self built computer rooms of each unit, orderly promote all government information systems in the county to settle in the cloud computing center, and save nearly 8 million yuan of operation and maintenance cost of each department. In addition, "Smart Jiahe" has integrated video monitoring resources of more than 100 key management units and industries such as schools, hospitals and communities, realized the synchronous application of social video monitoring resources and public security video monitoring resources, built a three-dimensional prevention and control platform with high coverage, high recognition rate, high crime detection rate and low crime incidence rate, and greatly improved the level of urban safety and civilized management. Since the integration of video monitoring resources, the detection rate of major and malignant cases in the county has reached 100 percent, the number of criminal cases has decreased by 75 percent, and the people's sense of security and happiness has been greatly improved.