Recently, the first batch of top ten cases and excellent cases for promoting civilized tourism have been released. Among them, the case of “Enhancing Service Capability and Strengthening Civilized Action” by Chenzhou Mangshan Tourism Development Co., Ltd. was rated as an excellent case.
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The Mangshan Mountain National Forest Park is a green forest treasure trove. The scenic area has set up warm reminder signs, established a smart information guide system, held civilized tourism themed activities, and carried out volunteer service work to provide tourists with better service and experience.
It has joined efforts with volunteer service teams to innovate ways to promote civilized tourism, explore management methods for co-construction, co-governance, and sharing with tourists, extend the service scope, and improve service quality.